Refund policy

StatLine Transports by OneCart Express Grocery Delivery Refund Policy Refunds and Replacements We want you to be completely satisfied with your order. If you receive damaged, incorrect, or missing items, please contact us within 24 hours of delivery. Eligibility Items must be reported within 24 hours of delivery. Perishable items (produce, dairy, etc.) are non-refundable unless they arrive damaged, spoiled, or incorrect. Non-perishable items must be in their original condition for a refund or replacement. How to Request a Refund or Replacement Contact us at (614) 585-3167 or contact@statlinetransport.com. Provide your order number and a brief description of the issue. We will review your request and arrange a refund or replacement within 3–5 business days. Processing Time Refunds will be issued to the original payment method within 3–5 business days after approval. Questions If you have any questions about our policy, feel free to contact us at (614) 585-3167 or contact@statlinetransport.com